General Questions.
Aura Fiore is a premium lingerie brand that offers a wide range of bras, panties, nightwear, and body essentials designed for comfort, elegance, and confidence. We started as an offline boutique in 1997, and in 2025, we expanded to an online store to provide women with luxurious and perfectly fitting lingerie.
Aura Fiore is based in Pakistan, We are working towards expanding our shipping options globally.
Yes, we started as an offline boutique in 1997, and our physical stores are still operational. However, now you can conveniently shop our full collection online at AuraFiore.shop.
Product & Sizing Questions.
We recommend using our Bra Fit Guide, which provides a detailed breakdown of underbust measurements and band sizes.
Yes! We believe every woman deserves lingerie that fits beautifully. We offer a wide range of sizes in bras, panties, and nightwear to cater to different body types.
We offer a variety of high-quality bras, including:
✅ T-Shirt Bras
✅ Push-Up Bras
✅ Padded & Non-Padded Bras
✅ Strapless & Convertible Bras
✅ Lace & Everyday Comfort Bras
Our lingerie is made from high-quality fabrics such as cotton, lace, lycra, satin, and mesh, ensuring maximum comfort, breathability, and durability.
Absolutely! We prioritize comfort and style, so our lingerie is designed to be worn all day without discomfort.
Order & Shipping Questions.
Placing an order is simple:
Browse our collection and select your favorite items.
Add them to your cart and proceed to checkout.
Enter your shipping details and make payment.
Receive a confirmation email with your order details.
We accept:
🏦 Bank Transfers
🚚 Cash on Delivery (COD)
🚚 Standard delivery: 4-6 business days
🚀 Express delivery: 1-2 business days (for Karachi)
Shipping fees depend on your location and will be displayed at checkout. Orders above PKR 3000 may qualify for free shipping.
We process orders quickly, so changes or cancellations must be made within 12 hours of placing an order. Contact our customer support team immediately for assistance.
Returns & Exchanges.
We accept returns and exchanges within 7 days of receiving your order, provided the items are unused, unworn, and in original packaging. Due to hygiene reasons, panties are non-returnable.
Contact our support team via email or WhatsApp with your order details.
We will review your request and provide further instructions.
Once approved, return the product to our address.
After inspection, we will process your refund or exchange.
We sincerely apologize! If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery, and we will arrange a replacement or refund.
Care & Maintenance.
To maintain the quality and longevity of your lingerie:
🫧 Hand wash recommended for delicate items.
🌀 Use mild detergent and cold water.
❌ Avoid machine washing bras with padding or lace.
🌬️ Air dry instead of using a dryer.
Yes, over time, bras can stretch and lose support. We recommend replacing bras every 6-12 months, depending on how often you wear them.
Contact & Support.
📩 Email: customercareaurafiore@gmail.com
📞 WhatsApp: +92 335 2218202
📷 Instagram & Facebook: @aura_fiore.pk
Yes! We frequently offer seasonal sales, discounts, and special promotions. Stay updated by subscribing to our newsletter or following us on social media.