Shipping Policy.
We offer fast and reliable shipping across Pakistan.
🚚 Standard Shipping: 4-6 business days
🚀 Express Shipping: 1-2 business days (for karachi)
Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery.
Shipping charges depend on your location and order total. You can view the shipping cost at checkout.
Free Shipping: On orders above PKR 3,000
Standard Shipping Fee: PKR 160 – PKR 240 (varies by city)
Currently, we only deliver within Pakistan, but we are working on expanding internationally. Stay tuned!
Exchanges & Returns Policy.
We accept returns and exchanges within 7 days of delivery, provided the item is:
✅ Unused and unworn
✅ In its original packaging with tags attached
✅ Not listed in our non-returnable items (see below)
For hygiene reasons, we do not accept returns or exchanges on:
❌ Panties (including bra & panty sets)
❌ Stockings & Body Shapers
❌ Nightwear that has been worn or washed
1️⃣ Contact Us: Email us at customercareaurafiore@gmail.com or WhatsApp us with your order details.
2️⃣ Approval: Our team will review your request and provide further instructions.
3️⃣ Return the Item: Ship it back to our address.
4️⃣ Refund or Exchange: Once received and inspected, we will process your exchange or refund.
- Exchanges: Available for size or style issues.
- Refunds: Only provided in case of a defective or wrong item.
We sincerely apologize for any errors! If you receive a damaged, defective, or incorrect item, contact us within 24 hours, and we will arrange a replacement or refund at no extra cost.